ABOUT US
With over 16 years of experience in the water filtration industry, we’ve been proudly serving Toowoomba and South East Queensland since 2009.
Owned and operated by Heidi, who is hands-on in every aspect of the business, we pride ourselves on exceptional customer service and expert advice. Heidi knows every system and every customer, ensuring you get the best water solution for your needs.
With licensed plumber Bill providing professional installation and support, we make clean, great-tasting water simple and hassle-free for homes and businesses alike.
Looking for a quote? Get in touch today—we’re always happy to help!
HEIDI RUSSELL
MANAGING DIRECTOR OF TWCG
As the Managing Director of The Water Cooler Guys and Whole House Filtration Toowoomba, Heidi brings together her background in teaching and her passion for helping families access clean, safe water. With years of experience in leadership and customer service, she’s dedicated to providing tailored solutions to meet the unique needs of every household. After calling Toowoomba home for more than 25 years, Heidi proudly considers herself a local.
She’s also a busy mum to four teenagers and young adults and loves bringing people together—whether it’s through her work or by cooking up a storm in the kitchen for family and friends.
BILL DINNES QUALIFIED PLUMBER & GAS FITTER
Born and raised in Toowoomba, Bill has over 20 years of experience as a licensed and certified gas plumber. Known for his attention to detail and ability to handle even the toughest jobs, he’s passionate about delivering reliable, high-quality water systems for homeowners.
A proud dad to two young boys, Bill balances his professional skills with a love of fishing and golf. After a busy day, he enjoys kicking back with a Bundy Rum, appreciating life’s simple pleasures.
Want to enjoy fresh, clean, filtered water at home or in your office? We proudly offer a range of water filtration taps, refillable water coolers, and plumbed-in water coolers to suit your needs.
Enjoy freshly filtered water every day with your very own water cooler or tap and save up to 70% on the cost of bottled spring water.
AFFORDABLE LEASES FROM $10 PER WEEK
INSTALLED BY A QUALIFIED PLUMBER
6 MONTHLY FILTRATION SERVICING
ENVIRONMENTALLY FRIENDLY
